Employee Engagement and Organisational Performance: A Review of Management Perspectives
Keywords:
Employee Engagement, Organisational Performance, Leadership, Human Resource Management, Employee PerformanceAbstract
Employee engagement has become a significant management concern because engaged employees can contribute to improved individual performance and broader organisational effectiveness. This review examines employee engagement and organisational performance from a management perspective, with particular emphasis on the major drivers and management practices that foster engagement. The review synthesises existing research on leadership and managerial support, job design and autonomy, organisational communication, recognition and rewards, learning and development, employee participation, and performance management. The reviewed studies indicate that supportive leadership, positive work environments, growth opportunities and effective human resource practices are important determinants of employee engagement. Evidence also indicates that higher engagement is associated with improved employee performance, productivity, innovation, customer service and organisational outcomes. Overall, the review highlights employee engagement as an important managerial mechanism for strengthening workforce effectiveness and organisational performance.
References
[1] Simran Chawla, Sharad Kumar Dewangan, Ashok Verma, and Rohan Agrawal, “A Management Study of Employee Retention Practices in Baloda Bazar-Bhatapara, Chhattisgarh with special Reference to Shree Cement,” Int. J. Innov. Sci. Eng. Manag., vol. 5, no. 1, pp. 125–129, 2026, doi: 10.69968/ijisem.2026v5i1125-129.
[2] S. Markos and M. S. Sridevi, “Employee Engagement: The Key to Improving Performance,” Int. J. Bus. Manag., vol. 5, no. 12, pp. 89–96, 2010.
[3] H. Aldabbas and L. Blaique, “How can caring human resource management practices affect employee engagement?,” Int. J. Product. Perform. Manag., vol. 74, no. 7, pp. 2245–2268, Jan. 2025, doi: 10.1108/IJPPM-09-2023-0500.
[4] A. Nadales-gallego, F. Galindo-reyes, and A. Garrido-moreno, “Connecting Internal Communication and Employee Engagement in Organisation: A Systematic Literature Review,” SAGE Open, pp. 1–19, 2025, doi: 10.1177/21582440251399773.
[5] S. A. A. Baraba and A. Gustomo, “Key Drivers of Employee Engagement and Strategic Priorities for Talent Development in an Education Service Company,” Int. J. Econ. Manag. Res., 2025.
[6] M. J. Alam, M. S. Ullah, M. Islam, and T. A. Chowdhury, “Human resource management practices and employee engagement: the moderating effect of supervisory role,” Cogent Bus. Manag., vol. 11, no. 1, 2024, doi: 10.1080/23311975.2024.2318802.
[7] N. Deepalakshmi, D. Tiwari, R. Baruah, A. Seth, and R. Bisht, “Employee Engagement And Organizational Performance: A Human Resource Perspective,” Educ. Adm. Theory Pract., vol. 30, no. 4, pp. 5941–5948, 2024, doi: 10.53555/kuey.v30i4.2323.
[8] J. A. Gruman and A. M. Saks, “Performance management and employee engagement,” Hum. Resour. Manag. Rev., vol. 21, no. 2, pp. 123–136, 2011, doi: https://doi.org/10.1016/j.hrmr.2010.09.004.
[9] D. P. Shrivastava and D. D. Mehta, “‘Employee Engagement: Recent Trends’ (With Special Reference to Organized Retail Sector),” Int. J. Res. Innov. Appl. Sci., vol. X, no. VII, pp. 502–511, 2025, doi: 10.51584/IJRIAS.
[10] S. Ouhammou and O. Manar, “The Impact of Employee Engagement on Organizational Performance: Case of Alibaba Group,” Int. J. Res. Innov. Soc. Sci., vol. VIII, no. XII, pp. 1476–1488, 2025, doi: 10.47772/IJRISS.
[11] B. Otchere-ankrah, “Performance Management and Employee Engagement in Public Institutions: A Developing Country Perspective,” Int. J. Hum. Resour. Stud., vol. 12, no. 1, pp. 112–122, 2022, doi: 10.5296/ijhrs.v12i1.19146.
[12] H. Ali, M. Li, and X. Qiu, “Employee Engagement and Innovative Work Behavior Among Chinese Millennials: Mediating and Moderating Role of Work-Life Balance and Psychological Empowerment,” Front. Psychol., vol. 13, pp. 1–15, 2022, doi: 10.3389/fpsyg.2022.942580.
[13] B. A. Yerdaw and K. Z. Berhanu, “Factors influencing employee engagement,” Discov. Psychol., 2026.
[14] S. Mishra, “Human Resource Management Practices: Enhancing Employee Engagement and Retention in a Global Context,” J. Adv. Manag. Stud., vol. 1, no. 2, pp. 19–24, 2024.
